Resmed
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Resmed
Latori supported ResMed in its successful migration from Shopware to Shopify. The core focus of this project was entirely on front-end development and the flawless technical implementation of the new requirements to provide customers with a modern and seamless shopping experience.
About the Client
Resmed is a global leader in medical technology and digital health, specializing in innovative solutions for sleep apnea, COPD, and other chronic respiratory diseases. Through its online store, Resmed sells high-quality therapy devices, masks, and accessories directly to patients to sustainably improve their quality of life.
All the facts at a glance:
- Client
- Resmed
- Industry
- Medical Technology / Healthcare
- Solution
- Shopify (Migration from Shopware)
- Frontend Base
- Horizon Theme
- Highlight
- Custom Checkout UI Extension
- Markets
- Germany
Challenges & Goals
Resmed needed to transition to a modern and future-proof e-commerce architecture. The challenge was to seamlessly migrate the existing Shopware platform to Shopify while bringing a completely new design concept to life without any technical issues.
Since the medical technology sector involves sensitive products and strict distribution requirements, the ordering and checkout processes also had to be precisely tailored to specific market requirements (with a focus on the German market) to prevent errors in the back-end processes.
The following areas were a particular focus:
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- Complete Migration from Shopware to Shopify
- Pixel-perfect implementation of a newly provided design
- Use and Customization of the Horizon Theme as a Technical Foundation
- Comprehensive store setup (integration of new customer accounts, configuration of shipping costs)
- Customizing the checkout process to prevent billing errors
Our Solution
For this project, Latori drew on its combined expertise to focus on front-end development and the customized technical configuration of the new Shopify environment. Through a smart combination of the powerful Horizon theme and specially developed checkout extensions, a platform was created that impresses across the board, both visually and functionally.
Migrating from Shopware, Spryker, or Adobe Commerce (Magento) to Shopify Plus requires experience and a clear migration strategy. As a Shopify agency, we ensure the secure transfer of data, SEO structures, and integrations—without any downtime.
Learn moreA successful Shopify implementation doesn't end with the store itself. We integrate Shopify with SAP, Microsoft Dynamics, Akeneo, or custom legacy systems and create automated processes for a scalable system architecture. Say goodbye to manual data syncs!
Learn moreShopify apps are like a plugin, i.e. a program that communicates with the store via an interface. We implement these apps primarily with Ruby on Rails. As Shopify itself was also programmed with Ruby on Rails, the store and apps work very well together in this way.
Learn moreMigrating from Shopware, Spryker, or Adobe Commerce (Magento) to Shopify Plus requires experience and a clear migration strategy. As a Shopify agency, we ensure the secure transfer of data, SEO structures, and integrations—without any downtime.
Learn moreA successful Shopify implementation doesn't end with the store itself. We integrate Shopify with SAP, Microsoft Dynamics, Akeneo, or custom legacy systems and create automated processes for a scalable system architecture. Say goodbye to manual data syncs!
Learn moreImplementation
Store Setup and Migration
In the first step, the Latori team oversaw the basic migration of the existing system from Shopware to Shopify. As part of the comprehensive store setup, all essential background configurations were carried out—from integrating the new customer accounts to precisely defining and setting up shipping costs (shipping logic).
Pixel-perfect front-end design based on the Horizon theme
The visual redesign of the store was carried out with the utmost precision. Latori took the newly provided design concept and implemented it with pixel-perfect accuracy. The proven Horizon Theme served as the technical foundation, which the front-end team tailored precisely to Resmed’s brand-specific guidelines and desired user experience.
Custom-Highlight im Checkout
To ensure that the ordering processes are perfectly aligned with ResMed’s strict market requirements, Latori developed a unique technical feature: a custom checkout UI extension. This in-house development actively intervenes in the payment process and ensures that only Germany can be selected as the billing address during checkout. This prevents user input errors, ensures absolutely seamless background processes, and precisely tailors the checkout process to Resmed’s sales needs.
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About the mymuesli projectThe result
With the successful go-live on Shopify, Resmed now has a state-of-the-art, stable, and extremely user-friendly e-commerce platform. Thanks to the strong focus on a flawless front end and a customized checkout process, the stage has been set for continued, seamless digital growth.
Key results at a glance:
Seamless and successful migration from Shopware to Shopify
Visually appealing, pixel-perfect front end based on the Horizon theme
Successful setup of new customer accounts and shipping configurations
Error prevention and process reliability through the Custom Checkout UI Extension
Increased conversion reliability through precisely tailored billing terms (Germany only)
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Caroline Mösenbacher, Project Manager at Latori
“A particular challenge of the project was coordinating across time zones. Working closely with the ResMed team, we optimized the collaboration among our cross-functional teams: By establishing clear communication structures via awork and MS Teams, we ensured efficient communication and launched the project as planned.”
Frequently Asked Questions About the Resmed E-Commerce Project
Why did Resmed migrate from Shopware to Shopify?
As a highly scalable SaaS solution, Shopify offers enormous advantages in terms of stability, maintenance, and future development. For Resmed, it was the logical step toward creating a modern infrastructure that can be optimally customized using app extensions (such as UI Extensions) and robust themes.
What makes the Custom Checkout UI Extension so special?
The checkout process on Shopify Plus can be customized using UI Extensions without compromising the system’s stability. An extension was developed for Resmed that ensures Germany is the only selectable billing address. This prevents incorrect orders from other countries right at the source and saves the support team a tremendous amount of manual work.
Which theme was used for Resmed?
The powerful Horizon theme served as the technical foundation for the front end. It provided the perfect basis for bringing Resmed’s new, modern design concept to life with pixel-perfect accuracy and optimized performance.
