Partner Return Prime: Rückgaben automatisieren und Umsatz steigern in Ihrem Shopify-Shop
Thursday 5 June 2025
Latori GmbH

Partner Return Prime: Automate returns and increase sales in your Shopify store

Returns are unavoidable in online retail - but with the right solution, you can turn them into real sales opportunities. Return Prime offers Shopify retailers a powerful tool for precisely this purpose. The app automates returns and exchanges, integrates into existing processes and helps to retain customers in the long term.

In this article, we show you why we can recommend Return Prime and what benefits retailers can gain from the app.

Do you need support with your Shopify store? As Shopify Plus experts, we are happy to assist you and help you adapt your store to your requirements. Get in touch with us.

What is Return Prime?

Return Prime is a returns app that was developed exclusively for Shopify - with the aim of simplifying returns processes and increasing sales at the same time. Return labels, refunds and replacement deliveries can be automated. Exchanges are managed intelligently and targeted upselling creates an additional sales channel.

Reading tip: Read all about returns management here.

Features of Return Prime

Laptop displaying a website for "Wonder Revenue Booster" with a green background, showcasing upselling features and customer statistics.

Return Prime is a specialized Shopify Returns app that offers various benefits for merchants:

Turn returns into sales: With automatic exchange suggestions and customized upselling offers directly on the returns page, you can increase your average order value - even when products are returned.

Full automation with one click: Whether return label, refund or replacement delivery - everything runs automatically. No manual intervention is required on your part, resulting in fewer errors and time savings.

Store credit instead of refunds: You can incentivize your customers with additional credit. If they opt for a store credit instead of a refund, you keep your store turnover up.

Intelligent rules & clear control: You can define return periods, exclude items (e.g. from the sale) and set conditions for exchanges and refunds - all tailored to your needs.

Real-time analytics for better decisions: Always keep an eye on your most important key figures: Reasons for return, processing times, refund rates - all available directly in the dashboard.

AI-supported process automation: Return Prime uses artificial intelligence and over a million data points to intelligently control return processes - from automated approval to optimal product selection for exchanges.

Features at a glance

  • Automated returns, refunds and exchanges

  • Cross- & upselling for returns

  • Store credit with individual incentives

  • Intelligent automation

  • Detailed analyses and return reasons

  • Multilingual returns portal incl. Google translation

  • Deep integrations to WMS, CRM and logistics

  • Sustainable return processes for CO₂ reduction

  • AI-supported intelligent automation

Reading tip: Our favorites, the 25 best Shopify apps for your store.

Return Prime prices

Pricing plan page with options: "Frei" for free, and "Wachsen" at 19.99€/month, featuring a "Kostenlose Demo" button.

Information on Return Prime prices can be found on the app page in the Shopify Store. There, merchants can find out about the various pricing options and select a suitable solution for their store. For orientation: There is a free plan that covers up to 5 returns per month. In addition, the “Grow” plan is available for 19.99 US dollars per month, the “Grow - Boost” plan for 49.99 US dollars per month and the “Scale” plan for 149.99 US dollars per month. Prices vary depending on the volume of returns.

How do I install Return Prime?

Return Prime can be integrated into your Shopify store in just a few minutes:

  1. Visit the Shopify App Store.

  2. Click on “Add app”.

  3. Follow the guided onboarding.

  4. Start directly with the configuration.

The app is specially developed for Shopify stores and enables quick and uncomplicated setup without any programming knowledge.

What merchants appreciate about Return prime

Shopify app store reviews page showing a 4.9-star rating, user reviews, and feedback for an app related to returns and exchanges.

A look at the Shopify App Store clearly shows: Return Prime has over 700 reviews and an average rating of 5 stars. The following aspects are particularly appreciated:

  • The first-class support: merchants praise the fast, dedicated and solution-oriented service team that actively assists with setup and adjustments.

  • The simple setup: Many users emphasize that they were able to go live in less than 15 minutes - without the need for a development team.

  • The enormous time savings: Automations significantly reduce manual work steps, which pays off especially with high return volumes.

  • Flexible configuration: Whether exchange logic, return period or language - Return Prime can be adapted to the individual processes of each store.

  • Increased sales through upselling: The ability to offer suitable products during the returns process is perceived as real added value.

Other solutions such as 8returns also offer modern and automated returns processes - including AI-supported functions, analytics and self-service portals for customers. Both platforms pursue similar goals: To manage returns efficiently, improve customer experiences and relieve operational processes.

Which solution is better suited to your Shopify store depends on your system landscape, your pricing strategy and your specific requirements. Return Prime is particularly impressive thanks to its simple connection, scalability and excellent user rating.

Reading tip: Getting off to a successful start with Shopify Plus - your guide to a strong e-commerce launch.

Conclusion

Return Prime is a practical returns platform for Shopify online stores. With the app, retailers can make the returns and exchange process more efficient and offer their customers an easy way to return items. Information on prices and experiences can be found directly on the Return Prime Shopify page.

As Shopify Plus experts, we are happy to support you with the integration of Storyblok in your Shopify store. Get in touch with us.

Frequently asked questions about Return Prime

How does Return Prime work?

Customers can request returns or exchanges via a user-friendly returns portal. Retailers can then manage these requests directly in the app.

Is Return Prime compatible with my Shopify store?

Yes, Return Prime is fully integrated with Shopify and works seamlessly with various themes and apps.

Is there a free trial period?

Yes, Return Prime offers a free trial so you can try the app before you buy.

Does Return Prime support international returns?

Yes, Return Prime supports returns from different countries and can be customized to international policies.

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