With DALL-E, ChatGPT, Midjourney and the like, artificial intelligence has now arrived in the everyday lives of private individuals and companies alike. With the help of these tools, hundreds of millions of users are already generating SEO texts or AI art every day - and more and more companies are thinking about using AI. However, this rapid development also presents companies with new challenges, including from a legal perspective.
The big catch: there are currently no binding rules for dealing with AI and the results it generates. So what is the current state of AI law in Germany? In this article, we take a look at what you can currently use as a guide when using AI tools and which legal stumbling blocks you should avoid if you use AI commercially.
Table of contents
- Who is the author of AI-generated images and texts?
- Trademark law and AI content
- Can you use and sell AI-generated images?
- Can you publish AI-generated texts?
- EU AI Act: What Rules Apply to Businesses?
- AI and Data Protection: What Data Can Be Used?
- AI in E-Commerce: What Do Online Retailers Need to Consider?
- Using AI in Compliance with the Law: Checklist for Businesses
- Conclusion
Do you need support with your Shopify store? As Shopify Plus experts, we will be happy to assist you and help you customize your store to your requirements. Get in touch with us.
Quick Insight: The Most Important Things to Know About AI Law in E-Commerce
No Copyright: AI-generated text and images are in the public domain. They do not enjoy legal protection (Section 2(2) of the German Copyright Act (UrhG)) and may be copied by competitors.
EU AI Act Fully Applicable: Strict transparency and labeling requirements apply to AI systems in online stores (e.g., chatbots).
Comply with the GDPR: Customer data or trade secrets must never be entered into public AI tools without appropriate contracts (General Terms and Conditions).
Translated with DeepL.com (free version)
Who is the author of AI-generated images and texts?

For you as an online retailer, there are countless ways to use AI content online. For example, you can have an AI create social media posts, newsletters, images, graphics, advertising texts, logos or videos.
However, this quickly raises the question of copyright for AI content. Is it your company? Or is it the artificial intelligence?
To answer this question, it is best to take a step back to understand when copyright protection exists in the first place. According to Section 2 (2) UrhG, content is protected by copyright if it is a personal intellectual creation. This means that the content must be created by a person and represent their thoughts or feelings in an individual way. The question now, however, is whether content created by an AI can fulfill these criteria at all.
Quick Insight: Why Doesn’t Copyright Law Protect AI-Generated Content?
German copyright law requires a “personal intellectual creation” by a human being. Neither the AI, nor the prompt writer, nor the developer meets this criterion when the content is generated solely from a prompt. The result is therefore in the public domain.
The following can be deduced from this for copyright in AI content:
The programmer of the AI cannot be the author, as he would have to have made individual design decisions in the process of programming for this to be the case. This is not the case with common AI systems.
The company behind the AI is also out of the question. A company is not a human being - so it cannot be an author under German copyright law.
Although the AI trainer makes a preselection from images and texts, it does not design an image or text in detail and is therefore also out of the question.
The artificial intelligence itself is not human and therefore cannot be the author.
The user/prompter of the AI is also not an author. Simply entering a prompt (instruction to the AI) is not sufficient to be considered the author of the AI-generated content.
As you can see, none of the possible parties involved can be considered authors. This means that AI-generated texts, images and videos are not protected by copyright and are therefore in the public domain.
Latori Expert Tip: A Strategic Approach to the Lack of Exclusivity
Ideally, use AI image generators for mood boards, mood images, or general blog graphics. For key brand assets, logos, or product designs, we still recommend human design professionals—this is the only way to secure exclusive usage rights and protect your brand from imitators.
Reading tip: Find out how artificial intelligence can create content for your online store.
Trademark law and AI content

If you use AI content commercially, this may also result in trademark infringements. In Germany, trademark protection requires that the protected term or sign is registered as a trademark in an official register. If content created by an AI is too similar to a registered trademark and leads to a likelihood of confusion among market participants, a trademark infringement is conceivable.
It is therefore best to carry out a comprehensive trademark check (or have one carried out) before you use AI-generated images commercially or use other content for your products, for example. As a user of AI programs, you must always expect the AI to make mistakes and bear the risk yourself.
Can you use and sell AI-generated images?

Images created by AI image generators are images like any other. This means that their rights of use and exploitation must be clarified before they are used. In legal terms, AI-generated images must therefore be treated in the same way as images created by humans.
However, there are some special features of AI images that make rights clearance more difficult. As already mentioned in the previous paragraph, the lack of copyright regulations for AI content is an important point. It is therefore generally assumed that AI images are not subject to copyright protection.
This offers you both advantages and disadvantages if you want to create and use AI images.
If images are not eligible for protection, you do not have to comply with various obligations under the Copyright Act (UrhG) towards AI platforms or the creators of AI content. For example, when using AI-generated images, you do not have to name an author, as stipulated in Section 13 UrhG (as this does not exist either, as mentioned above).
However, an important disadvantage is the lack of exclusivity of the images. This means that your competitors can theoretically edit your AI-generated images and use them for their communication. This is because there is no possibility of acquiring licenses for AI images without copyright protection.
This means that you can take and reuse AI-generated images completely legally. You can also sell the AI images - but anyone is also free to copy them free of charge.
Despite the lack of regulations, you can follow these tips to stay on the safe side:
Refrain from using AI images with people and limit yourself to landscapes or atmospheric images. Otherwise there is always a risk that the AI images will resemble real people, actors or cartoon characters.
Due to the lack of exclusivity, it is advisable not to use the creations of AI tools for brand campaigns or similar where exclusivity is important. If you want to do your brand a favor, you should rather use designs and photos by human professionals in this case.
All AI image generators have terms of use that you need to be aware of. You should therefore look at what applies in terms of licenses and what rights are granted to you as a user. In most cases, the terms of use of most AI programs are not particularly productive and many points are still legally unclear.
Reading tip: How to use Shopify in Germany in a legally compliant manner.
Which AI tools can you use to create images?
AI image generators are AIs that can create new images or edit existing ones. To do this, the AI tool analyzes large amounts of data, recognizes patterns and generates unique visual works on this basis. The application of these tools is diverse and ranges from realistic portraits to abstract works of art.
Below we briefly present three AI generators that you can use to create images.
DALL-E 3

The successor to DALL-E 2 is an AI image generator from OpenAI (the developer of ChatGPT) and has been available since October 2023.
In general, DALL-E can be used with three different tools.
With the Bing Image Creator you can create AI images for free. Here you receive 100 credits per month (equivalent to approx. 400 images).
You can use DALL-E 3 within Microsoft Copilot (formerly Bing Chat). As with Image Creator, the creation of AI images is free of charge.
DALL-E 3 can also be used within ChatGPT. However, image generation is not free here, but requires ChatGPT Plus for $20 per month.
Compared to its predecessor, DALL-E 3 understands text better and generates more accurate and detailed images. The only disadvantage is that it is unfortunately not so suitable for photorealistic AI images.
Adobe Firefly

Adobe Firefly is an AI image generator that is integrated into Photoshop. This tool enables you to create realistic photo objects. To do this, the artificial intelligence uses Adobe's own image database Adobe Stock and reproduces existing objects there. The tool is aimed more at Photoshop users who need AI functions such as adding objects or generative filling of empty image areas. However, Firefly is not suitable for creating completely new AI images from scratch.
Costs:
Creative Cloud subscribers can use the AI features at no additional cost.
Dreamlike

The Dreamlike image generator creates photorealistic images from uploaded source images and text input. You can use the AI very well for surreal or fantastic images, for example. Dreamlike focuses on creative and original image design.
Costs:
Free in the basic version (commercial use of the AI images included). You have 24 credits per day to use for AI-generated images.
After that, there are three subscription models with 3,000, 12,000 and 30,000 credits for 12, 24 and 48 US dollars per month.
Can you publish AI-generated texts?
Generally speaking, you can use and publish AI-generated texts. OpenAI, the company behind ChatGPT, for example, allows users to publish and sell the generated texts. According to the terms of use, the generated text belongs to the users and may be distributed, sold and marketed by them. It does not matter whether you pay ChatGPT for this or not.
But using it without verification also involves risks. As a user of the AI, you do not know what content has been fed into the artificial intelligence and whether the rights of others have been infringed. Therefore, you also do not know whether the output of the AI tool is very similar or even identical to a protected work. In practice, it is therefore advisable to weigh up the risks.
You should keep the following in mind:
If you accept AI content without checking it, this may constitute a breach of the user's duty of care.
Until now, there has been no labeling requirement for AI-generated content. However, this will change in the future. In the near future, all AI-generated content will have to be labeled as such. New AI laws will come into force with the EU AI Act. The new AI law will apply in the EU as early as June 2024 - once the Council of the European Union has given its full approval, the regulation will generally come into force 24 months later (i.e. probably in 2026). You can find out exactly which laws are included on the EU Artificial Intelligence Act page.
Which AI tools can you use to create AI texts?
AI text generators are currently on everyone's lips. More and more website operators are having their texts written by an AI. What's more, the selection of text generators is now very large. In this section, we present three text generators that can be used to create texts.
ChatGPT

OpenAI's advanced AI text generator has been trained with a variety of web texts and is capable of generating human-like texts in natural language. You can use the tool for various tasks, such as content creation or answering questions.
Costs:
After registration, you can use ChatGPT free of charge.
You can currently use ChatGPT Plus for approx. 23.80 USD (approx. 22 euros) per month. Here you have more functions at your disposal (for example, a larger data set of information and more natural language).
Neuroflash

The text and image generator is able to generate high-quality content in seven different languages. SEO optimization and plagiarism checking are also possible. If you are looking to create content on an international level, Neuroflash is a suitable solution.
Reading tip: Find out how you can sell internationally with Shopify.
Costs:
You can use the free version of the tool for smaller projects.
If you need the tool on a larger scale, there are 3 other subscription models available, ranging in price from 30 euros to 300 euros.
Shopify Magic
In Shopify itself, you also benefit from an AI tool that can support you with text creation. Shopify Magic uses information provided by you to generate suggestions for content such as product descriptions, blog posts or emails.
All functions are currently available in English. In addition, there are functions (e.g. product descriptions) that are also available in German. Blog posts, for example, can currently only be generated in English.
Costs:
The Shopify Magic tools are available for free, regardless of your Shopify subscription. However, access and availability of certain features may vary.
EU AI Act: What Rules Apply to Businesses?
What Is the EU AI Act?
The EU AI Act is the world’s first comprehensive law regulating artificial intelligence. Its goal is to create a legal framework that ensures the safe and ethical use of AI without stifling innovation. For those looking for a brief summary of the EU AI Act: The law classifies AI systems into different risk categories (ranging from unacceptable risk to minimal risk). The higher the risk, the stricter the requirements.
What obligations have been in effect since August 2026?
The regulation formally entered into force in June 2024. As of August 2, 2026, the regulations are now largely fully applicable. This means that companies that use or develop AI systems must comply with the new requirements. Failure to do so may result in substantial fines.
AI Labeling and Transparency Requirements:
One of the most significant changes concerns transparency. Certain AI-generated content, particularly deepfakes, must be clearly labeled as such in the future. Users must be able to recognize that they are interacting with a machine (e.g., with chatbots) or that an image was synthetically generated.
AI System Providers vs. Operators:
A common question is: Who is subject to the EU AI Act? It applies to both providers (AI developers) and operators (companies that use AI). For you as an online retailer, this means: If you integrate an AI tool into your processes as an operator, you must ensure that you comply with the requirements for operators (such as transparency and information obligations, as well as oversight by human staff).
AI and Data Protection: What Data Can Be Used?
AI and the GDPR:
Data protection is one of the biggest risk areas when using AI. The General Data Protection Regulation (GDPR) requires a legal basis when you process personal data.
Can I enter customer data into ChatGPT and similar tools?
The answer is a clear no, unless you have the customers’ explicit consent or a strict data processing agreement (DPA) with the AI provider that explicitly prohibits the use of the data for training purposes. Never enter real customer names, addresses, or payment information into public AI models.
Handling internal and confidential company data:
The same applies to trade secrets, unpublished financial statements, or source code. If you feed this data into freely accessible AI tools, it can end up in the AI’s training dataset and, in the worst case, reappear as output from competitors.
Why Companies Need AI Guidelines:
To prevent such data breaches, it is essential to establish clear internal AI guidelines. Employees must know which tools are permitted and what data they are allowed to enter.
AI in E-Commerce: What Do Online Retailers Need to Consider?
Online retailers benefit greatly from AI, but they must overcome industry-specific hurdles:
Product descriptions using AI: Make sure the AI doesn’t invent features that the product doesn’t have. You are liable for false product claims!
AI-Generated Product Images: If you place the product in an AI-generated environment, the image must not create false expectations for the customer regarding the product’s size or what ’s included in the package.
Chatbots and AI customer service: Under the new EU AI Act, customers must be informed that they are chatting with an AI and not a human employee.
Personalization and AI merchandising: If AI algorithms are used to show users personalized offers, this must be done in compliance with data protection regulations (GDPR) and in a transparent manner.
AI in Shopify Stores: Platforms like Shopify deeply integrate AI into their ecosystem. Use these tools, but ensure that the platform’s terms of service align with your internal policies.
Using AI in Compliance with the Law: Checklist for Businesses
Before publishing AI-generated content, go through this checklist:
Check data protection: Was any personal or sensitive data entered into the AI?
Check rights to the output: Does the image or text contain protected trademarks, logos, or recognizable (real) people?
Check AI-generated content for errors: Are all the facts correct (no hallucinations)?
Check labeling requirements: Does the content need to be labeled as AI-generated under the EU AI Act (e.g., deepfakes or chatbots)?
Review terms of use: Does the tool you’re using allow commercial use?
Train employees: Are all relevant employees familiar with the internal AI guidelines?
Reading tip: Find out more about Shopify's AI tools in this article.
Conclusion
AI law still has some gray areas at the moment - especially when it comes to copyright for AI content. However, it can be assumed that the legal regulations on the use of artificial intelligence will be further specified and adapted in the coming years.
The use of AI offers many opportunities - but you should check all content carefully before publishing it. It is always advisable to give your content a personal touch by customizing the AI content. If you use AI applications prudently, you will benefit from the advantages of this technology and avoid legal pitfalls.
As Shopify Plus experts, we at Latori are here to help you optimize your Shopify store. Get in touch with us.
Frequently Asked Questions About: Using AI in Compliance with the Law
Are companies allowed to use ChatGPT?
Yes, businesses are generally permitted to use ChatGPT and other AI tools. However, the key factor is how the tool is used. Businesses should pay particular attention to data protection, copyright, the provider’s terms of use, and the requirements of the EU AI Act. Additionally, AI-generated results should be reviewed for accuracy, third-party rights, and potential legal risks before being used.
Can I use AI-generated text for commercial purposes?
In principle, AI-generated texts can also be used for commercial purposes. However, whether and to what extent usage rights exist depends, among other things, on the AI system used and its terms of use. Additionally, it should be verified whether the output incorporates protected third-party content or infringes on other rights. Human review and editing are therefore recommended, particularly for published marketing, product, and editorial content.
Can I use AI-generated images for commercial purposes?
In principle, AI-generated images can also be used for commercial purposes. However, companies should take into account both the terms of use of the tool in question and any potential third-party rights. Issues may arise, for example, from recognizable individuals, trademarks, protected designs, or a strong resemblance to existing works. For product images and advertising materials, it is therefore advisable to review them before publication.
Does AI-generated content have to be labeled?
No, not all content across the board, but there are strict exceptions. As of August 2, 2026, binding transparency requirements under the EU AI Act will take effect. For example, if you use AI chatbots for customer communication or create synthetic images (deepfakes), these must be clearly labeled as AI-generated.
Can I enter customer data into ChatGPT or other AI tools?
No, this is generally prohibited unless you have the customers’ explicit consent or a watertight data processing agreement (DPA). Otherwise, entering sensitive data violates the GDPR, as the data is often reused to train AI models.
Is AI-generated content protected by copyright?
No. Content generated solely by artificial intelligence does not enjoy copyright protection. German copyright law requires a human, personal intellectual creation, which is not present in the case of content generated solely from a prompt.
Who is liable for errors in AI-generated content?
Responsibility cannot simply be shifted to the AI or the provider. For example, if a company publishes incorrect product information, misleading advertising claims, or content that infringes on rights, the company itself may be held responsible. Therefore, AI-generated content should be appropriately reviewed from both a technical and legal perspective before publication—especially in the case of advertising, product information, and customer-related statements.
What general considerations must companies keep in mind when using AI?
Companies should establish clear rules for the most important AI applications. These include, in particular: not entering sensitive or personal data without verification; adhering to the AI providers’ terms of use; checking AI outputs for errors and third-party rights; taking copyright, trademark, personality, and competition law into account; reviewing potential labeling requirements under the EU AI Act; defining responsibilities for AI applications; and training employees in the safe use of AI. The last point, in particular, is becoming increasingly important: The EU AI Act also sets forth requirements for AI literacy—that is, sufficient AI competence among those who work with AI systems.
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